Sara DeLong

You know the document. It’s the one your agency references over and over again, but nobody has the time to redo or update such a long...

Two-page reports can be more user friendly and action-oriented for busy audiences compared to longer reports. This time of year I am...

“Do you have a copy of that annual report?” “We would love to see some data on that program.” “What’s the status of your new program?” I...